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Terms & Conditions

Thank you for visiting the website. These terms and conditions  govern the goods and services acquired through MBA and your use of this website and other applications, online services, social media channels and electronic communications (Sites) operated or controlled by Member Benefits Australia Pty Ltd (ABN 12 151 525 272) (MBA).

By accessing MBA Sites, you confirm that you have read and agree to these terms and conditions (Terms). If you do not agree to these Terms, you must not access or use our Sites or services.

MBA reserve the right to change or amend these Terms at any time. Any changes or amendments to the Terms will be published on MBA’s website and you should review these Terms from time to time. By continuing to acquire goods and service through MBA and use MBA’s Sites after any change to these Terms, you will be deemed to have accepted the amended Terms. If you object to any changes to the Terms, you must immediately discontinue your use of our Sites and services.

Information Disclaimer

MBA provides access to its Sites on an ‘as is’ basis. MBA does not warrant the accuracy or completeness of any information supplied on, or linked to, the Sites. The information is subject to change without notice at any time. All information contained on the Site in respect of any goods or services does not constitute an offer to sell but an invitation to treat only, and is subject to the availability of the products or services, which may change from time to time.

Copyright and Trademark Notice

The Sites are owned and operated by MBA. Unless otherwise specified, all material appearing on the Sites, including the text, site design, logos, graphics, icons and images, photographs, graphics, typefaces and other material (collectively Content) as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws. Copyright ©Member Benefits Australia Pty Ltd, ALL RIGHTS RESERVED. All audio and video clips are the sole property of MBA or their respective content providers. All software used on the Sites is the sole property of MBA or those supplying the software. You acknowledge that the Sites contain Content, audio and video clips and software that are protected by copyright, trademark, or other intellectual property rights, and that these rights are valid and maybe protected in all forms, media and technologies which exist now or are developed in the future. No materials from the Sites may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without MBA's prior written permission, which may be withheld by MBA in its absolute discretion. All rights not expressly granted herein are reserved. Any unauthorised use of the Content or materials appearing on MBA Sites may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Disclaimer for Use of Sites

MBA does not warrant that access to the Sites will be continuous, uninterrupted or error-free. In addition, MBA does not make any warranty as to the results that may be obtained from the use of the Sites, or use of the information, content, service, or products provided through the Sites.


Except in the case of any liability that cannot be excluded by law, MBA, its directors, officers, employees, agents, contractors, advisors, representatives or any other party involved in creating, producing or distributing the Sites will not be liable for any losses, damages, liabilities, claims and expenses (including but not limited to legal costs and defence or settlement costs) whatsoever, whether direct, indirect or consequential, arising out of or referable to:

  • the use of or inability to use the Sites;
  • the use or acquisition, or your inability to use or acquire, any service or product contained or referred to on the Sites or discussed on a call with one of MBA’s representatives and/or any linked sites on the Sites;
  • the cost of procurement of substitute goods and services resulting from any data, information or services purchased or obtained or messages received or transactions entered into through or from the Sites;
  • unauthorized access to, or alteration of, your registration information, transmissions or data;
  • statements or conduct of any third party on the Sites; or
  • any other matter relating to the Sites.

You agree to indemnify and hold MBA, its related bodies corporate, its directors, officers, employees, agents, contractors and representatives (Indemnified Parties) harmless from and against any and all claims, demands, losses, liabilities, damages, costs, charges and expenses (including legal fees on a full indemnity basis) that may be suffered or incurred by the Indemnified Parties arising out of or in any way connected with:

  • a breach of these Terms;
  • the Content you submit, post to or transmit through the Sites, 
  • your use of or connection to the Sites; or 
  • your violation of any rights of another.

Security of Registration Information

In order to operate MBA’s business activities efficiently and to provide MBA’s services to you, MBA may need to collect your personal information. You expressly authorise and consent to us using and disclosing your personal information in accordance MBA’s Privacy Policy and these Terms. 

If use or access to any part of the Sites is subject to a logon system, you are responsible for maintaining the confidentiality of your password and registration and are fully responsible for all activities that occur under your password and registration. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security.

Your Conduct

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Sites, use of the Sites, or access to the Sites. You agree not to access the Sites by any means other than through the interface that is provided by us for use in accessing the Sites.

Our Rights

MBA may elect to electronically monitor areas of the Sites. MBA may disclose any Content, records, or electronic communication of any kind:

to satisfy any law, regulation, or government request;

if such disclosure is necessary or appropriate to operate the Sites; or

to protect our rights or property or the rights of the users, our directors, employees, representatives, sponsors, third party providers or licensors. 

MBA is not responsible for screening, policing, editing, or monitoring such Content.

Security and Privacy

Users acknowledge that their access to the Sites may be monitored and tracked by MBA by the use of cookies and/or retailer ids. MBA does not sell, rent or give away user information (including phone numbers and e-mail addresses). This information is highly respected and is only used to assist MBA in providing you with valued services. Any information provided by users or their browsers (including cookies) will be for the use of MBA. MBA will not disclose personal information about users or their browsing habits to any other third party, unless users give MBA express permission to do so, or unless required to do so by law. MBA may disclose aggregated information about users in general and statistics related to the Sites to others, but in doing so, will not disclose information about any particular individual. Notwithstanding the above, users acknowledge that transmissions to and from this Site may be monitored, intercepted or modified by other parties.

Linking and Framing

MBA’s Sites may contain links to products, promotions, websites and electronic communications of third parties, including links which detail the products, prices and stores which are operated by MBA’s suppliers.

Such third party materials are not under MBA’s control nor are they associated with MBA. MBA is not responsible for any such third party material on, or linked to or from, its Sites. Further, MBA explicitly disclaims any responsibility for the accuracy, content or availability of information found on third party sites linked to or from, its Sites. MBA is not responsible for the accuracy, copyright compliance, legality, or decency of material contained in third-party sites, and you hereby irrevocably waive any claim against MBA with respect to such sites.

MBA makes no endorsements, representations or warranties about any third party materials which you may access through our Sites in relation to:

  • the quality, accuracy, merchantability or fitness for purpose of any material on, or linked to from, such third party materials or any products or services available through such third party materials; or
  • any third party material on, or linked to from, its Sites not infringing the intellectual property rights of any person. 

MBA is not authorising the reproduction of third party material by linking material in our Sites to third party material.

Suspension and Termination

MBA may suspend or terminate, in its sole discretion, your access to all or any part of the Sites and services at any time, with or without notice, for convenience. 

MBA may also suspend or terminate your access to all or any part of the Sites and services where:

a) you breach these Terms;

b) MBA has ceased to provide the service, in whole or in part;

c) MBA’s business or contractual relationships with third parties require it to do so; or 

d) MBA considers that you have done something that is detrimental to its business interests or reputation or those of any third parties.

You acknowledge that neither MBA, nor any other person, will have any liability to you for any reason whatsoever arising as a consequence of the suspension or termination of your access to all or any part of its Sites and services.

Disclaimer for Products Sold

MBA expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to merchantability and fitness for a particular purpose. 

Order Limitations

We reserve the right to reject any order you place with MBA, and/or to limit quantities on any order, without giving any reason.

These restrictions may include orders placed by the same web site account, the same credit card, the same PayPal account and orders that use the same billing address.

In the event MBA rejects an order, make a change to an order or limits an order, MBA will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made.

We reserve the right to limit or prohibit sales to dealers or any commercial enterprise.

If MBA is unable to supply all items listed on your order, these Terms will apply to the supply of all or part of the Order.

MBA may backorder goods on your behalf if for any reason it is unable to supply any or all items listed on your order. Where a backorder has been placed on your behalf, MBA will use reasonable endeavours to contact you by phone following delivery.

All orders are subject to stock availability with MBA’s suppliers.

We reserve the right to cancel an order if you are unable to prove that you are the customer (or agent/ representative) listed on the order, or if you are ineligible to purchase goods sold on the Site due to age restrictions. Further, MBA reserves the right to not provide stock if proof of purchase, identity or age cannot be produced. To comply with MBA’s legal obligations, you acknowledge that MBA may be required to retain a copy of any identification provided.

Placing An Order For Products

You may order Products by selecting and submitting your order through the Sites in accordance with these Terms.

Any order placed through the Site for a product is an offer by you to purchase the particular product for the price notified at the time you place the order.

MBA may ask you to provide additional details or require you to confirm your details to enable it to process any orders placed through the Sites.

You agree to provide MBA with current, complete and accurate details when asked to do so by the Sites.

Paying For Your Order

You may pay for your order using the following payment methods: Visa; MasterCard; and Visa Debit.

Should you pay for your order using a credit card, you are limited to using 1 credit card per transaction.

Payment processing services offered via the Site are outsourced to third-party providers. If MBA does not receive, or is unable to successfully process a payment in full for your order for any reason, it will cancel your order.

If you choose to pay by Visa or MasterCard credit card or debit card, you authorise MBA to debit the amount that is payable for an accepted order from your nominated card.

You will be required to provide MBA with the following details on your Visa or MasterCard: card type; name on card; card number; 3-digit or 4-digit card verification value (CVV2); and the card expiry date.

You must not pay, or attempt to pay, for products through any fraudulent or unlawful means.

Pricing Policy

Prices and offers on the Sites are subject to change without notice.

Prices displayed are in Australian Dollars ($AUD) and unless specified as such, are exclusive of GST.

Returns & Refunds 

When a customer receives their order and believes they have made an error in ordering, in some instances they can return the unwanted products at their expense. Please complete a returns request to arrange the return. We accept refunds or exchanges in accordance with the Australian Consumer Law. This enables you to return a product where:

  • it is faulty;
  • it is significantly different to those shown or described;
  • it is not fit for purpose; 
  • it is unsafe; and/or
  • the order is cancelled.

Please remember that in most cases, orders are dispatched on the next business day. Orders that have been dispatched cannot be cancelled and will have to be posted back, at the expense of the customer where a full refund (less postage) will be provided.

Cancellations and returns of electronic gift cards and Apple products are excluded and these sales are final unless the item is:

  • faulty;
  • significantly different to those shown or described;
  • not fit for purpose; and/or
  • unsafe

Please Note:

  • Only online purchases can be returned as outlined above.
  • If your online purchase was made using a credit card, your approved refund will be processed to that credit card.
  • If you have any questions about MBA refunds and returns our customer service team is happy to help.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, MBA shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. MBA shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, MBA shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Discount Codes are valid for one use per customer and cannot be used in conjunction with any other offer. MBA reserves the right to amend or change offers at any time.

General Information

These Terms of Use constitute the entire agreement between MBA and you and govern the use of the Sites and MBA services. 

You may also be subject to additional terms and conditions that apply when you use affiliate services (including linked sites), third-party content or third-party software. 

MBA’s failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. 

If any provision of the Terms is found by a court of competent jurisdiction to be invalid, unlawful or unenforceable, such terms must be read down to the extent necessary to prevent that part of these Terms being invalid, voidable or unenforceable, and if a term would not be invalid, unlawful or unenforceable if a word or words were removed, then those words will be deleted

Commission Fees and Disclosures

MBA may receive, either directly or indirectly, commissions, discounts and rebates including prompt payment and volume discounts from suppliers and third party service providers for the purchase of goods and/or services through our Sites. 

Applicable Law

These Terms and the use of the Sites are governed by the laws of the state of Victoria,  Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria with respect to all matters concerning these Terms and MBA services.  

MBA makes no representation or warranty that the content of its Sites complies with the laws of any country outside Australia. If you access any Site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the relevant Site.